A delivery platform that assigns every order to a rider automatically
- Auto
- riders matched by location & balance
- On delivery
- commission settled instantly
- Real-time
- tracking across customer, rider & ops
Managing riders by phone and chat limited how many deliveries the business could take. Orders waited for someone to assign them, and riders argued over jobs. Paying out commission often went wrong, and neither customers nor the ops team could see where an order was.
The solution,
step by step.
- 01
Automatic order assignment
The platform offers each order to the best available rider (online, nearby, with enough wallet balance). The rider has 30 seconds to accept, and if they decline it goes to the next one. No dispatcher is needed.
- 02
Customer, rider & ops apps in sync
Mobile apps for customers and riders and a live admin dashboard all update at the same moment. They support orders with several stops, step-by-step tracking and in-app chat.
- 03
Automatic commission payments
Commission is taken from the rider's wallet when an order is marked delivered. Riders with too low a balance are paused until they top up by mobile money, so the books balance without manual work.
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