One dashboard that measures patient conversations across six channels
Data AnalyticsAI AutomationCustom Software
- 10 KPIs
- from response time to no-shows
- Daily
- auto-synced from the phone system
- Sentiment
- scored on every review
The problem
Nobody could see how well the front desk handled phone, email, social media and chat. Nobody measured response times, how many enquiries became bookings, or how many were lost.
What we built The solution,
The solution,
step by step.
- 01
One view of every channel
One dashboard covers phone, email, Instagram, Facebook, WhatsApp and SMS, so the whole front desk is visible in one place.
- 02
The numbers that drive bookings
Ten key numbers are tracked automatically, including response time, booking rate, missed calls returned, no-shows and rebookings.
- 03
Updated automatically
Data is pulled from the phone system every day, and every Google review is scored as positive or negative. Data can be exported to CSV, and staff see only what their role allows.
More results More case
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studies.
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+38% lead-to-won conversion
A CRM that tracks every lead from first contact to finished project
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5× more qualified conversations
AI outbound that books more sales meetings without annoying prospects
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30s to auto-assign each order
A delivery platform that assigns every order to a rider automatically
Read the case study Get started Let's talk about
Let's talk about
your business.
Book a free 30-minute call. We will look at how your business runs, and tell you what to build first. No obligation.